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Using Knowledge Center bot

To use the Knowledge Center bot, click image-2023-3-28_11-48-56.pngon the bottom right of the page. The bot includes Self-help, Search, and Feedback sections.

Warning

Important

If you do not see the Knowledge Center bot, one of the following might be true:

  • At admin level (environment) the Analytics & Improvement option is not enabled.
  • At user level the Analytics & Improvement option in the userName > User Preference is not enabled.

For more information, see "To change the telemetry data tracking options" section in General customizations, and Defining user preference.

Related topics

Getting-started

Planning

Installing

By default, the Self-help section is displayed, which includes:

  • Welcome tour of the product
  • Documentation
  • Videos
  • Support Central
  • Product Support
  • Education
  • Community 

Use the Search option to search any topic in the product documentation and other BMC product information.

Use the Feedback option to provide your feedback.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC AMI Ops Insight 2.5