Server fix pack for OpenJDK JRE 11

In its recent Oracle Java SE support roadmap, Oracle announced plans to end public updates for Java SE 8 and Java Web Start. Because Oracle is replacing the Java 8 JRE with an OpenJDK JRE 11, 32-bit JREs will no longer be supported.

To accommodate these changes, this release of BMC AMI Console Management provides stand-alone applications from which you can launch the Automation Viewer and the CCS Console Viewer. This release delivers the viewer applications via the following packages:

• Windows installer package (mvcm-viewer-3.4.11.msi)

• Zip file (mvcm-viewer-3.4.11.zip)

You can download these packages to your local machine or to a server, and you can use the packages for remote deployment. As an administrator, you have the following options:

• Add the installer package to the Desktop Software downloads page on the BMC AMI Console Management web server.
• Provide the .msi file, the .zip file, or both on a network share.
• Provide the .msi  file to your IT department to push the installer to the operators' desktops.

Installing the viewer application

Use the following procedure to install the viewer application:

1. From  BMC Support Central , navigate to the  BMC Electronic Product Distribution (EPD) facility and download the 3.4.11 patch. 

2. Using theBMC AMI Console Management web-configuration interface, upload the patch file to the BMC AMI Console Management web server:

   1. In General Settings, navigate to the Install History tab. 

   2. Click Install Add-on.
   3. Browse for the patch file.

   4. Click Upload.

      Tip

      To hide downloads from the viewers, select the Hide Software Downloads option on the Access Control page.

3. Download the application file from the BMC AMI Console Management web server:
   1. On the web server, select Desktop Software Downloads.
   2. Download the .msi file or the .zip file, as per your requirements.

4. Install the application:

   To install from	Do this
   .msi file	Double-click the file. Windows opens the installer wizard, which guides you through the installation.
   .zip file	Double-click the file. Windows opens the archive. Drag and drop the top folder to a folder on your computer. Extract the zip file, and double-click either mvcm-automation-viewer.exe (for the Automation Viewer) or mvcm-ccs-viewer.exe (for the CCS Console Viewer). (Optional) Create shortcuts to the viewers by using the standard Windows shortcut tools.

5. Launch the viewer:
   
   • If you installed from the Windows installer, click the installer's shortcut icon in the Windows start menu to start the viewer. 
   • If you installed from the zip file, double-click mvcm-automation-viewer.exe. 
6. When prompted, enter the host name of the server where BMC AMI Console Management is running (if not already displayed), and click Connect.

The launcher locates the server and automatically populates the list of viewer names: