This documentation supports the 9.1 version of Asset Management.

To view the latest version, select the version from the Product version menu.

Releasing, viewing, and reserving hardware inventory

This topic describes how you can view, release and reserve hardware inventory. You can view inventory reservations from a reserved CI.

To release reserved hardware inventory

  1. On the Asset Console, select Filter by > By Computer By Status > Reserved.
    A list of of all CIs with reserved hardware inventory are displayed in the table.
  2. Select a CI and open the record.
  3. From the Status menu select an option for releasing the hardware.
    For example, Deployed, In Inventory, Transferred, and so on.
  4. Click Save.

To view hardware inventory reservations

  1. On the Asset Console, select Filter by > By Computer By Status > Reserved.
    A list of of all CIs with reserved hardware inventory are displayed in the table.
  2. Select a CI and open it.
  3. After the CI form is displayed, choose Functions menu > Reservation Details.
    The Manage Reservation screen shows the current hardware inventory reservations.

  4. Select a record and click View.
    If the request to reserve this hardware originated from an Incident Service Desk request, the Incident Request Information screen is displayed. BMC Asset Management supports Service Requests, Incidents, Infrastructure Changes, and Work Orders for reserving hardware. To reserve hardware from within an application, use the Functions > Manage inventory option available on the left pane of the application console.
  5. Click Close to return to the CI form.

To reserve a CI

You can reserve CIs only if you have Asset Management Administration and Asset Management Configuration permissions. The status of the CI must be In Inventory.

  1. On the Asset Console, select Functions > Manage Inventory.
    The Manage Inventory screen is displayed.

  2. Enter your search criteria and click Search.
    A list of CIs that meet your search criteria is displayed at the bottom of the screen.
  3. Select the CI and click Reserve/Use Inventory.
    The hardware is now reserved, and the record disappears from the table.
  4. Use the breadcrumb bar to return to the Asset Console.
    The status of the CI is now Reserved.
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