Remedy Asset Management 9.1
This section provides information about what is new or what has changed in the BMC Asset Management 9.1 release, including updates introduced by service packs and patches when they become available.
This section only includes information about changes since the most recent release of BMC Asset Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 7.6.04, review the release notes for versions 8.0, 8.1, 9.0 and 9.1.
Classic view no longer supported in BMC Remedy ITSM
As announced earlier, Classic Views are no longer supported in versions 9.0 and later of BMC Remedy ITSM and its applications. The Classic Views and its settings were included in version 9.0 to help customers transition to BMC Remedy with Smart IT or the Best Practice views.
Starting with Service Pack 1 for version 9.0, the preferences set at Company, Support Group or Individual level to use the Classic View are no longer applicable. For more information about the end of life of the Classic View forms, see earlier BMC Remedy ITSM product announcements available at .
To stay informed of changes to this space, place a watch on this page.
|December 5, 2017||9.1.04||9.1.04 release for BMC Asset Management version 9.1.00.|
|June 9, 2017||9.1.03: Service Pack 3||Service Pack 3 release for BMC Asset Management version 9.1.00.|
|May 31, 2017||1.6.00 enhancements|
Enhancements available in version 1.6.00 of Remedy with Smart IT (Smart IT) are:
|December 5, 2016||9.1.02: Service Pack 2||Service Pack 2 release for BMC Asset Management version 9.1.00.|
|December 5, 2016||1.5.01 enhancements|
Enhancements available in this release are:
|June 23, 2016||9.1.01: Service Pack 1|
Service Pack 1 release for BMC Asset Management version 9.1.00.
|June 23, 2016||1.5.00 enhancements|
Smart IT 1.5 introduces several enhancements:
In addition, BMC Remedy IT Service Management (BMC Remedy ITSM) 8.0.00 is the minimum supported version for Smart IT 1.5. BMC Remedy with Smart IT 1.4 and earlier continue to be supported by BMC Remedy ITSM 7.6.04 SP2 and above.
|May 17, 2016||Smart IT 1.4 performance||Performance information is now available for Smart IT 1.4.|
|April 07, 2016||Documentation enhancement|
Videos on user onbording and content import in BMC Remedy Smart Reporting are now available.
|February 26, 2016||Documentation enhancements|
February 24, 2016
Smart IT 1.4 introduces several enhancements:
December 22, 2015
|December 18, 2015||Service Pack 1 for version 1.3 of BMC Remedy with Smart IT|
Enhancements available in this release:
Note: BMC Remedy ITSM version 9.1.00 is compatible with Service Pack 1 for version 1.3 of BMC Remedy with Smart IT. It does not support earlier versions of Smart IT.
As an end user, access and navigate the interface, modify your application preferences, and work with reports.
As a developer, configure Web Services and develop integrations.
As an administrator, configure Remedy Asset Management.
As an administrator, set up integrations with other BMC products or third-party software.
Resolve common issues or errors, review logs, or contact Support.
(On-premises only) Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements.
(On-premises only) Install and perform initial system configuration.
(On-premises only) Upgrade based on the latest system requirements and software.
- Service Support on BMC Communities web site
- BMC Asset Management Support page, Remedy Asset Management Support
- Search the BMC Support Knowledge base
- BMC Educational Services, BMC Asset Management learning path
- BMC Global Services, BMC Asset Management offerings
- www.bmc.com information about BMC Asset Management
- Documentation for related products
The following site, which is not created or endorsed by BMC, also provides information that you might find helpful:
- The Action Request System discussion list, ARSLIST