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Remedy Asset Management 9.0 ... Using Working with CIs

Working with configurations

Configuration administrators define configurations as sets of CIs that are required by different groups of people in the company. For example, the configuration for support agents might include a computer, monitor, keyboard, mouse, and printer.

If a CI belongs to a configuration, to view details about the configuration, click the Configuration link from the navigation pane. This link opens the Configuration Information dialog box. You can also add a new configuration to replace the current one.

Note

The Configurations link is only available for the Computer System, Application, Application Infrastructure, Application System, Equipment, Mainframe, Person, Printer, Software Server, and Document CIs. If you select any other CI type you will not see the Configurations link.

The following topics are provided:

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Priya Shetye on Feb 22, 2013
reference configuration

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Working with discovered CIs
Viewing configuration information
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