×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

Unsupported content

 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.
Remedy Asset Management 9.0 ... Getting started with BMC Asset Management Key concepts End-to-end process The software lifecycle

Maintenance

Maintenance is an ongoing activity. BMC Asset Management provides a way for you to track the ongoing license compliance for the software. Tracking compliance is rule-based and can vary based on the license agreement for the specific software and specific vendor.

To manage the health of the software, you can use the following BMC products:

Unknown macro: {multi-excerpt}


  • BMC Service Desk — Manage incident requests, problem investigations, and known errors related to the software.
  • BMC monitoring software — Monitor application and server performance using programs such as BMC ProactiveNet Analytics, BMC Performance Manager, and BMC Transaction Management.
  • BMC Service Level Management — Manage service level agreements related to the software.
  • BMC Service Impact Manager — Track the impact to the company if the software has issues.
    Unknown macro: {multi-excerpt}
    You can use BMC Configuration Automation for Clients to track and understand the usage of software. By understanding usage, you can proactively maintain the deployment of software to allow for the most effective use of the purchased software licenses.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kathryn Sheridan on Apr 12, 2012
software_license_compliance bmc_service_impact_manager reference maintenance bmc_service_desk software_license_management bmc_service_level_management

Comments

Log in or register to comment.

Deployment
Renewal
© Copyright 1996 - 2018 BMC Software, Inc. © Copyright 1996 - 2018 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.