Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Configuring email-based approvals

Approval notification messages for email-based approvals are pre-configured for BMC Remedy ITSM applications. By default, email-based approvals are enabled by default.

Email-based approvals require that the BMC Remedy AR System Email Engine be configured to support the Modify operation for incoming emails. For detailed information about required configuration on the BMC Remedy AR System server, see Configuring-BMC-Remedy-Email-Engine-for-modify-actions.

This section provides email-based approval configuration information related to BMC Remedy ITSM applications.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*