Company and View By filters
You can change the Console List table's contents by using the Company and View By filters at the top of the console:
- Company — Shows records associated with a particular company (useful in a multitenancy environment)
- View By — Shows records that either are assigned to you or to your support groups, according to the following table:
View By filter
Description
Personal
Displays records assigned to you
Selected Groups
Prompts you to select any support groups to which you belong. You can select to display all records assigned to your group, or records assigned to your group that are not yet assigned to an individual.
All My Groups
Displays records assigned to all your support groups. You can choose to display all records, or records that are not yet assigned to an individual.
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