This documentation applies to the 8.1 version of Asset Management, which is in "End of Version Support." You will not be able to leave comments.

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Returning purchase items to be replaced

You can replace the items that you return. First, contact the supplier and arrange for a replacement of the return. Then, mark the item for replacement in the Return dialog box.

To return an item to be replaced

  1. To see purchase order line items waiting to be received, on the Receiving console, specify your search criteria, and click Search.
  2. Select the item you want to replace.
  3. Click Return.
  4. In the Return dialog box, from the Type list, select Replace.
  5. (Optional) In the RMA field, specify a Return Materials Authorization (RMA) number.
  6. In the Quantity to Return field, specify the number of items to be replaced.
    This number cannot be greater than the number remaining to be received.
  7. In the Reason for Return field, provide a reason for the replacement.
  8. Click OK.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.