This documentation applies to the 8.1 version of Asset Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Receiving items

The Receiving console allows you to record the receipt of items in BMC Asset Management.


  • When you receive an item, a corresponding CI is created. If you receive an item that will be discovered, the CI must be updated with identifying information. After the item is on the network, it can be discovered. If the Reconciliation Engine cannot identify the discovered CI as being the same as the received CI, two CIs will represent the same item in your BMC Atrium Configuration Management Database (BMC Atrium CMDB). For information about how BMC discovery products identify CIs, see CMDB synchronization and the BMC BladeLogic Client Automation Configuration Discovery Integration for CMDB Getting Started Guide.
  • If the PO line item is a Software CI such as Product, Package, Operating System, Software Server, or System Software, the receiving process does not generate CIs as other CI Types.

To receive an item

  1. To see PO line items that are waiting to be received, on the Receiving console, specify your search criteria and click Search.
    Receiving Console: Version 8.1.00

    Receiving Console: Service Pack 1 for version 8.1.00

  2. For each item you are receiving, click the Received Qty column and update the quantity to the number of items received.


    For Software CI types, partial receiving is not allowed. You must receive the entire amount.

    If you are using Service Pack 1 for version 8.1.00, select the location at which you want to receive the items from the Location list.

  3. Select the line item and click Receive.

    The items are received in the Default inventory location. If you selected a location in Step 3, the items are received in that location.

    The Total Received Qty column is updated with the number of received items. The number you specify is cleared from the Rec Qty column. If you receive the entire Required Quantity, the line item disappears from the Receiving console.


    For Software CIs, a license certificate is created upon receiving, if the certificate fields (on the License Certificate tab) are specified on the purchase line item. For hardware CIs, the CIs are created upon receiving.

    In version 8.1.00, the item name for all received bulk items is Bulk Inventory.

    Starting with Service Pack 1 for version 8.1.00:

    Bulk items received are named based on the purchase order number and part number. The naming convention used is partNumber_orderID_requiredQty. For example, items received as part of PO 123, for part number xyz with a required quantity of 10, the bulk item record will be saved with the name xyz_123_10. With the new naming convention, searching for the received bulk items from the Receiving console is faster and move convenient.

    Items with the same Line Item are received as a single CI, and the quantity is updates as per the received quantity. For partially received orders, when you receive the remainder of the order, the quantity of the existing CI is updated to include the additional quantity received.

  4. To receive items within the line item, select the line item from the table, and click View.
  5. On the Line Item Information form, in the Received Qty field, specify the received quantity, and click Save.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.


  1. Felix Reichenbach


    The picture doesn't show up.

    Oct 08, 2013 04:30