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Contract Management

Contract Management provides a generic contract for tracking basic contract information and lifecycle. It is used by BMC Asset Management and BMC Service Level Management as a basis for their specific definitions of a contract. BMC Asset Management extends the Contract Management module to provide detailed contract functionality for lease, warranty, support, maintenance, and software license management.

You can create stand-alone contracts or contracts that are related to CIs. The following table lists the contract types that BMC Asset Management provides:

Contract types provided by BMC Asset Management

Contract type

Description

Lease

Use a lease contract to track details associated with leasing equipment. For example, if you lease several servers from one company, you might have a master lease contract that shows the general terms and conditions. You might have subcontracts for each server.

Maintenance

Use a maintenance contract to provide routine maintenance by a vendor. For example, when you purchase a network printer, it might come with a maintenance contract. Or, you might decide to purchase an additional or extended maintenance contract.

Master Contract

Use a master contract as the overarching contract with a company for which you have additional related contracts. The related contracts can include software licenses, support contracts, and any other type of contract.

Software License

Use a software license contract for a software license. You can track compliance and use of the license. For information, see Managing software licenses.

Support

Use a support contract to track contracts you might buy for support of a product. For example, if you buy a scanner, a support contract gives you access to customer support for any problems or questions you have about the scanner.
You can create a master support contract that shows the general terms and parameters, with subcontracts for specific items. For example, you can have a software contract with a company. You can have subcontracts for support of each software product that you buy.

Warranty

Use a warranty contract to guarantee equipment against mechanical imperfections and defects. For example, if you buy a scanner, a warranty contract replaces any defective parts for the scanner, for a defined period. When you buy a piece of equipment, it might come with a warranty contract. You might buy an additional or extended warranty for the equipment.

Other

If created by your application administrator, additional contract types might be available, such as a statement of work contract. Application administrators can create additional contract types, as described in Creating contract types.

For more information on working with contracts, see Managing contracts.

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