This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Setting up the software contracts and certificates

This use case describes how to setup software contracts and certificates.


Calbro Systems uses multiple software applications for doing their business. It uses multiple products of different versions across the organization that they purchase from the same vendors.

Calbro wants to set up the software contract and software license management process for Microsoft Corporation and Adobe System applications being used across the organization. 


The following table describes the typical actions that are taken to set up the software contracts and licenses:





Contract Management consoleContract AdminCreate a software license contract for the Microsoft products and Adobe products.Creating a software license contract
Contract Management consoleContract Admin
  • Create and add the license certificate to each product.

When you create the certificates, ensure that:

    • All the certificates are in Executed state so that they can be used by the SWLM engine.
    • The value of the Engine Connection field on the Certificate is set to Yes, so that the Software License Engine is able to connect to certificate.

  • Since the Adobe licenses were purchased in multiple purchase orders, create a certificate for each purchase. 

Working with a software license certificate

Contract Management consoleContract AdminGroup the certificates based on company, license model, and product categorization.Working with a software license certificate
Manage License job consoleContract Admin
  • Create a license job for Microsoft and Adobe products.
  • Run the jobs

Managing jobs that automatically attach CIs to license certificates

Software Asset Management consoleContract AdminSchedule the license job.Managing jobs that automatically attach CIs to license certificates


Contracts and licenses are set up for Calbro.


You can easily monitor license compliance and software usage for the products installed.


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