This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Modifying a configuration

The status and the approval status of a configuration determine what you can modify, as indicated in the following table:

StatusApproval statusYou can modify
ProposedNot SubmittedAll the fields in the configuration

Pending Approval


All the fields in the configuration

Note: When you save your changes, the configuration is submitted for approval again, and the Approval Status remains set to Pending Approval. If you do not want the configuration to go out for approval again, you must change the Approval Status back to Rejected before you save the configuration.


Rejected

All the fields in the configuration

Note: When you save your changes, the configuration is submitted for approval again and the Approval Status remains set to Pending Approval. If you do not want the configuration to go out for approval again, you must change the Approval Status back to Rejected before you save the configuration.

ApprovedAnyYou can relate or remove related CIs, but not items. You can edit any of the following fields: Status, Schedule Name, and Notes.


To modify a configuration

  1. On the Asset Management console, from the navigation pane, choose Functions > Manage Configurations.
  2. In the Manage Configurations dialog box, select the configuration that you want to modify, and click View.
  3. In the Configuration Information form, make your changes, as indicated in the following table:

    Type of change

    Action

    Modify the configuration information.

    Make changes to the fields. Depending on the particular configuration, you might not be able to change all fields.

    Remove items.

    You can remove items from a configuration without deleting the item record from the database. From the Items table, select the items you want to remove, and click Remove.

    Remove CIs.

    You can remove CIs from a configuration without deleting the CI from the database. Click the Related CIs tab. Then select the CIs that you want to remove and click Remove.

  4. Click Save.
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