This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

KPIs and flashboard variables

The following table describes the BMC Helix ITSM: Asset Management key performance indicators (KPIs):

KPI name

Description of graph content

Computer System by Status

For the selected company, this graph displays the computer system statuses.

CI Type

For the selected company, this graph displays the CI types.

KPI flashboards variables

KPI flashboards use variables to fetch the data that is used to create the flashboard graphs for the selected company. In most cases, you can control what data appears in the graph.
The following table lists the KPI graph types and the active variable names, and describes the information they provide. This helps you understand the effects of hiding or displaying a specific variable.

Variable name

Data displayed by the variable

Computer System by Status

AST:ComputerSystembyStatus

Displays the computer systems of the selected company by status.

CI Type

AST:CI_Type_Count

Displays the CI types of the selected company.



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