This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Generating charge-back reports

Financial managers use the Cost Management Reports dialog box to generate reports to check charge-back information. For example, you can generate an Unallocated Report to determine whether any costs have not yet been billed to a cost center. If you find unallocated costs, you can assign them to appropriate cost centers. You can generate the following types of reports: Charge-back Invoice, Charge-back Summary, Cost Incurred from Source, Unallocated Report, and Adjustment Report.

After you view charge-back reports, you can make any necessary modifications to the charge-back information for the current period. Then you can generate charge-back invoices to send to other departments for approval at the end of each period.

Types of charge-back reports

You can generate the following types of charge-back reports:

  • Charge-back Invoice — Provides a detailed list of charges to cost centers, including any charge-back percentage. At the end of each period, you can send this type of report to other departments for approval. Then you can send the final invoice to your company's accounting organization.
    For each cost center, the invoice lists the category of the asset and the amount charged. For split cost centers, it also provides information about how charges are allocated for source cost centers and target cost centers. 
  • Charge-back Summary — Lists the total charges made to cost centers, including charge-back percentage. For split cost centers, it also provides information about how charges are allocated for source cost centers and target cost centers. This type of report gives the following details: total direct cost, allocation to, and allocation from. 
  • Cost Incurred from Source — Lists the base costs charged to cost centers. This type of report is similar to the Charge-back Summary report, but does not include charge-back percentage. 
  • Unallocated Report — Summarizes costs that have not been billed to any cost center, and lists records that still have the default value of Unallocated in the Cost Center Code field. Before you generate charge-back invoices for each period, you can run this report to determine whether any costs are unallocated. You can then assign these costs to the appropriate cost centers. 
  • Adjustment Report — Lists any adjustments that have been made for the current period. You can run this report to keep a record of your adjustments before you remove adjustments in the Manage Costs form.

Before you begin

In the Manage Costs form, if you have not yet generated charge-back entries for the current period, follow the procedure Managing charge-backs.

To generate a charge-back report

  1. On the Asset Management console, from the navigation pane, select Functions > Manage Costs.
  2. Click Reports.
  3. In the Cost Management Reports dialog box, select the company.
  4. If you have not made any changes to charge-back entries for the current period, skip to step 8 to print the report. If you have made changes to charge-back entries, select one of the following options from the Generate Option field. These options generate charge-back entries for split cost centers. You can retain or discard any adjustments that you made in the current period.
    • Preserve Adjustments — If you want to retain changes made to charge-back entries in the current period
    • Remove Adjustments — If you want to discard changes made to charge-back entries in the current period. To generate a record of adjustments before you remove them, generate an Adjustment Report before you select this option.
    • Calculate Split Allocation for Adjustments — If you made changes to split cost centers in the current period

      Important

      If your charge-back entries include split cost centers, you do not see information about these cost centers in the table. Details about split cost centers appear in the Allocation To and Allocation From rows in the following reports: Charge-back Invoice, Charge-back Summary, and Cost Incurred from Source.

  5. Click Generate Costing Entries.
  6. Respond to the confirmation message by clicking OK.
    The most recent process that you have run appears at the top of the Process Log table. If the table includes an entry with a status of Done With Message, for more information, you can view the process messages. See Viewing and printing process messages.
  7. Click the Step 2: Print Reports tab.
  8. Select options for the report.
    • For Period Start Date and Period End Date, specify the dates for the beginning and the end of the period for which you want to print the report.
    • If you want the report to include information for a specific cost center, specify the name of the cost center. If you want it to include information for all cost centers, leave the Cost Center field blank.
  9. For Report, select the type of report you want to generate.
    For more information, see {Types of charge-back reports.
  10. Click Print Report.
  11. In the Enter Values dialog box, for each of the fields in this form, select the value that you want to change.
    Type the new value in the Enter a Value field. You must complete each field, or the report is not generated.
    • To change the title, type a new name for the report.
    • To add a subtitle, type a subtitle for the report.
    • To change the currency type used to calculate charge-back costs in this report, select a new currency and a value.
    • To define a charge-back percentage for reports that support this value, select a percentage and type a value.
  12. Click OK.
    The report appears.



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