This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Broadcasting a CI

By using broadcast CI, you can send messages related to the CI to your entire organization, selected groups within the organization, and to external  customers. 

Related topic

Broadcasting messages Open link

To broadcast a CI

  1. Open a CI, as described in  Searching for records in the application consoles Open link .
  2. From the navigation pane, select Functions > Broadcast CI.
    The CI is broadcasted. If you define a broadcast message from a CI, a relationship is generated between the broadcast message and the CI.


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