Phased rollout

 

This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Use cases

Consult the following use cases for information on how to achieve value with the BMC Helix ITSM: Asset Management product.


Use case

Business value

Products used

Purchasing software and assigning a licenseManaging licenses more accurately. 

BMC Helix ITSM: Asset Management

Scheduling regular maintenance on a network printerManaging assets and setting up required maintenance schedules for them.

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management

Purchasing a laptop for a new employeeAutomating purchase requisition for common hardware requirements.

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management

Investigating inaccurate CI dataEnsuring that complete and accurate information about the organization's assets.

BMC Helix ITSM: Asset Management

Preventing scheduled changes to CIs from impacting business servicesReducing the impact of asset changes to business services.

BMC Helix ITSM: Asset Management

Monitoring license complianceMonitors the licenses that are in compliance or out of compliance

BMC Helix ITSM: Asset Management

Monitoring software usage

Monitors the software usage to help optimize the use of resources

BMC Helix ITSM: Asset Management, Incident Management

Service Asset lifecycleThe asset is available for use to the user of the organization

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management, BMC Service Request Management

Setting up the software contracts and certificates

The software assets can be monitored for usage

BMC Helix ITSM: Asset Management

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