This documentation supports the 20.08 version of Remedy Asset Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Software License Reservation and Release Request from BMC Service Request Management

The Software License Reservation/Release feature is installed as a part of the BMC Asset Management application. This feature can access required Software License Management information from within applications like BMC Service Request Management or using Web Services. It allows applications to release or reserve licenses using information from Software License Management.

This feature includes the following functions:

  • Get License Information returns the current usage information of the selected License Certificates to the requesting application when user submits a new software license request.
  • Reserve Software Licenses reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.
  • Release Software Licenses releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms.

Get License Information

The Get License Information function returns the current usage information about the selected License Certificates to the requesting application when the user is submitting a new software license request.

Input field values

DB field name

Field on interface form

Notes

Company

Company

Required Field

Categorization Tier 1

Categorization Tier 1

Required Field

Categorization Tier 2

Categorization Tier 2

Required Field

Categorization Tier 3

Categorization Tier 3

Required Field

Product Name

Product Name

Required Field

Manufacturer

Manufacturer

Required Field

Market Version

Market Version

Required Field

z1D Action

z1D Action

To execute this function, value = "GET_SOFTWARE_LICENSE_ID"

Reservation_Type

Reservation_Type

To execute this function, value = "Software"

z1D_Number_to_be_Reserved

Number to be Reserved

Integer Field



The following table lists the output field values:

Output field values

DB field name

Displayed on interface form

Notes

z1D_Number_Lic_Purchased

Number Purchased

Integer field to indicate number of licenses purchased for selected product/license certificate

z1D_Number_Lic_Deployed

Number Deployed

Integer field to indicate number of licenses deployed/used for selected product/license certificate

z1D_Number_Lic_Reserved

Number Reserved

Integer field to indicate number of licenses reserved for selected product/license certificate

z1D_Number_Lic_Available

Number Available

Integer field to indicate number of licenses available for selected product/license certificate

z1D_Lic Available

License Available

Selection field (Flag) to indicate if license available for reservation

z1D_ReturnCode

Return Code

Selection field with possible values

  • Required Fields Null
  • License Type Not Found
  • License Type not Available
  • License Type Available
  • Not Enough Licenses
  • Licenses Reserved
  • Licenses Released
  • Partial Licenses Available


Reserve Software Licenses

The Reserve Software Licenses function reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.

Input field values

DB field name

Field on interface form

Notes

Company

Company

Required Field

Categorization Tier 1

Categorization Tier 1

Required Field

Categorization Tier 2

Categorization Tier 2

Required Field

Categorization Tier 3

Categorization Tier 3

Required Field

Product Name

Product Name

Required Field

Manufacturer

Manufacturer

Required Field

Market Version

Market Version

Required Field

z1D Action

z1D Action

To execute this function, value = "RESERVE_SOFTWARE_LICENSE"

Reservation_Type

Reservation_Type

To execute this function, value = "Software"

z1D_Number_to_be_Reserved

Number to be Reserved

Integer Field to reserve licenses

Request ID

Request ID

Required Field. This field should have request ID from the application which requests reservation

App_Keyword

Key of App Making Reservation

Required Field. This field should have application keyword like (MAINHELPDESK). Values of this keyword should be present in SHR:SchemaNames

Reserved By

Reserved_By

Required Field. Login Name of the person making reservation



The following table lists the output field values:

Output field values

Displayed on interface form

Field on interface form

Notes

z1D_Number_Lic_Purchased

Number Purchased

Integer field to indicate number of licenses purchased for selected product/license certificate

z1D_Number_Lic_Deployed

Number Deployed

Integer field to indicate number of licenses deployed/used for selected product/license certificate

z1D_Number_Lic_Reserved

Number Reserved

Integer field to indicate number of licenses reserved for selected product/license certificate

z1D_Number_Lic_Available

Number Available

Integer field to indicate number of licenses available for selected product/license certificate

z1D_Lic Available

License Available

Selection field (Flag) to indicate if license available for reservation

z1D_ReturnCode

Return Code

Selection field with possible values

  • Required Fields Null
  • License Type Not Found
  • License Type not Available
  • License Type Available
  • Not Enough Licenses
  • Licenses Reserved
  • Licenses Released
  • Partial Licenses Available

z1D_License_Certificate_ID

License_ Certificate_ID

Returns the license certificate ID for the product reserved



Release Software Licenses

The Release Software Licenses function releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms

Input field values

DB field name

Field on interface form

Notes

Company

Company

Required Field

Categorization Tier 1

Categorization Tier 1

Required Field

Categorization Tier 2

Categorization Tier 2

Required Field

Categorization Tier 3

Categorization Tier 3

Required Field

Product Name

Product Name

Required Field

Manufacturer

Manufacturer

Required Field

Market Version

Market Version

Required Field

z1D Action

z1D Action

To execute this function, value = "RELEASE_SOFTWARE_LICENSE"

Reservation_Type

Reservation_Type

To execute this function, value = "Software"

z1D_Number_to_be_Released

Number to be Released

Integer Field to release licenses

Request ID

Request ID

Required Field. This field should have request ID from the application which placed the reservation request

App_Keyword

Key of App Making Reservation

Required Field. This field should have application keyword like (MAINHELPDESK). Values of this keyword should be present in SHR:SchemaNames

Reserved By

Reserved_By

Required Field. Login Name of the person making reservation



Thed following table lists the output field values:

Output field values

Displayed on interface form

Field on interface form

Notes

z1D_Number_Lic_Purchased

Number Purchased

Integer field to indicate number of licenses purchased for selected product/license certificate

z1D_Number_Lic_Deployed

Number Deployed

Integer field to indicate number of licenses deployed/used for selected product/license certificate

z1D_Number_Lic_Reserved

Number Reserved

Integer field to indicate number of licenses reserved for selected product/license certificate

z1D_Number_Lic_Available

Number Available

Integer field to indicate number of licenses available for selected product/license certificate

z1D_Lic Available

License Available

Selection field (Flag) to indicate if license available for reservation

z1D_ReturnCode

Return Code

Selection field with possible values

  • Required Fields Null
  • License Type Not Found
  • License Type not Available
  • License Type Available
  • Not Enough Licenses
  • Licenses Reserved
  • Licenses Released
  • Partial Licenses Available

z1D_License_Certificate_ID

License_Certificate_ID

Returns the license certificate ID for the product released



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