The Remedy Asset Management application enables IT professionals to track and manage enterprise configuration items (CIs) — and their changing relationships — throughout the entire asset life cycle. Remedy Asset Management tracks contracts, financial costs, software licenses, outage indicators, and more for the CI information stored within the BMC CMDB application. Remedy Asset Management is integrated with the other applications in the Remedy ITSM Suite and BMC Helix ITSM service and offers flexibility to support customized business processes.
Release notes and notices
updated 13 Jun
Learn what’s new or changed for Remedy Asset Management version 20.08, including new features, urgent issues, documentation updates, and fixes or patches.
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| Date | Summary | Reference |
|---|---|---|
| June 13, 20221 | 20.08 patch 13 includes fixes for defects in Smart IT. | 20.08 patches |
| January 7, 2021 | 20.08 patch 12 includes fixes for defects in Smart IT and BMC Service Request Management. | 20.08 patches |
| September 16, 2021 | 20.08 patch 9 includes fixes for defects in Smart IT. | 20.08 patches |
| July 28, 2021 | 20.08 patch 4 includes fixes for defects in Smart IT. | 20.08 patches |
| June 21, 2021 | 20.08 patch 3 includes fixes for defects in Smart IT. | 20.08 patches |
| May 19, 2021 | 20.08 patch 2 includes fixes for defects in Smart IT. | 20.08 patches |
| April 21, 2021 | 20.08 patch 1 includes fixes for defects in Action Request System. | 20.08 patches |
| September 23, 2020 | For Remedy IT Service Management Suite enhancements, see
Remedy IT Service Management Suite enhancements
| 20.08 enhancements |
1 There are no patches with version numbers 20.08.05, 20.08.06, 20.08.07, 20.08.08, 20.08.10, 20.08.11.
As an end user, access and navigate the interface, modify your application preferences, and work with reports. | ||
As an administrator, set up integrations with other BMC products or third-party software. | ||
Additional resources
The following BMC sites provide information outside of the BMC Asset Management documentation that you might find helpful:
- Service Support on BMC Communities web site
- BMC Asset Management Support page, Remedy Asset Management Support
- Search the BMC Support Knowledge base
- BMC Educational Services, BMC Asset Management learning path
- BMC Global Services, BMC Asset Management offerings
- www.bmc.com information about BMC Asset Management
- Documentation for related products
The following site, which is not created or endorsed by BMC, also provides information that you might find helpful:
- The Action Request System discussion list, ARSLIST
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