This documentation supports the 20.02 version of Remedy Asset Management.

To view an earlier version, select the version from the Product version menu.

Viewing relationship details for a computer system CI

When you open a computer system CI, you can view the details of the following related components:

  • BIOS element
  • Card
  • Disk drive
  • IP endpoint
  • LAN endpoint
  • Memory
  • Network port
  • Operating system
  • Patch
  • Processor
  • Product

To view relationship details

  1. Open a computer system CI, as described in Using search.

    You can use the advanced search feature to locate a computer system with specific components.

  2. Click the Relationship Details tab.

    The left side of the tab contains a tree view, organized by CI category. The rest of the tab displays information about the related CIs.

  3. From the tree view, select the category of the CI that you want to view.

    The related CIs that belong to that category appear in the table.

  4. View either a detailed description or a summary of the related CI, as described in the following table:

    View

    Perform the following steps

    A detailed description of the related CI

    1. Select the related CI from the table.
    2. Click View.
      The CI information form refreshes with the details of the selected CI.

    A summary of the related CI

    1. In the tree view, expand the category of the related CI that you want to view.
      A list of the related components appears beneath the category heading.
    2. From the list, select the component that you want to view.
      The table is replaced with a view that contains high-level information about the component.
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