Receiving and returning purchase items

After you have placed the purchase order with the supplier, the next step is to receive the items from the supplier. When items are received, new CIs are created in BMC Asset Management for the items that were received.

To see items that are received by way of a purchase requisition, click the Financials tab on the CI form. If the item was received in this manner, the Requisition ID and Order ID fields are completed.

You can also use the Receiving console to return items that are damaged or are not needed.

The following sections describe tasks for receiving and returning purchase items:

• Receiving items
• Returning purchase items
• Returning purchase items to be replaced
• Returning purchase items from a CI