BMC Remedy Approval Server
The Approval Server enables you to automate approval processes. The Approval Server is used by Remedy Asset Management for purchase requisitions, and by Remedy Change Management for change requests and release requests.
When a BMC Remedy ITSM application triggers an approval process, the Approval Server routes a request to collect signatures within a defined approval process, handling all notifications and requests for more information as it collects each response (approving or rejecting). The Approval Server then reactivates the original application, reporting the result of the approval process. You can have multiple Approval Servers running with multiple BMC Remedy AR System servers on one computer. Remedy Asset Management uses an ad hoc approval process. Remedy Change Management uses defined best-practice approval processes and ad hoc approval processes.