Standard configurations define what type of software or hardware a particular group is entitled to. The configurations are stored in the Configuration form. This form has a header component that describes the configuration and a line item component that describes each of the components (hardware or software) that make up this standard configuration.
Standard configurations functionality is integrated with the Remedy Change Management application to facilitate the procurement process. The standard configuration can be compared with what is available in inventory to determine which items are available and which items need to be procured.