How BMC Asset Management integrates with other products
In a typical environment, you use BMC Asset Management with other products. For example, you might use a discovery product to populate BMC Atrium Configuration Management Database (BMC Atrium CMDB). The following table lists products that might be used in your environment:
The following table shows the several products that integrate with BMC Asset Management:
Relationship with BMC Asset Management
BMC Atrium CMDB
BMC Asset Management extends the BMC Atrium CMDB common data model. BMC Asset Management provides views of CIs that focus on the attributes applicable to managing your assets.
Discovery products, such as the following products:
Discovery products automatically populate BMC Atrium CMDB. BMC Asset Management is a consumer of data from discovery products.
BMC Service Level Management
Agreements created in BMC Service Level Management can be tied to CI unavailability (outages). For example, an agreement can establish the maximum length of time that certain items can be unavailable and set penalties for breaching the agreement.
BMC Change Management
BMC Asset Management can initiate change requests to make sure that work is performed in the following areas:
BMC Service Desk
Service desk analysts can record CI unavailability from incidents and can link incidents to CI unavailability. Service desk analysts and problem analysts can use information from BMC Asset Management to help diagnose incidents and problems.