This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Viewing archive activity

The following information appears in the fields on the Server Events form when an archive change is recorded:

  • Event Type: 14
  • Event Cause: Copy to archive only (1), delete from source only (2), copy to archive and delete from source (3)
  • Event Details 1: Source form name
  • Event Details 2: Details of the activity
  • Event Details 3: Destination form name
  • Request ID: The unique number assigned to identify a particular request
  • Event Date: Time and date that the event occurred
  • Submitter: User who caused the archive change event


Archive activity

Type 

Cause 

Cause Description

Event Details 1

 Event Details 2 

Event Details 3

14

1

Copy to archive only

Source form name

<Actual number of entries copied to archive> of <Total number of matches>

Destination form name

14

2

Delete from source only

Source form name

<Actual number of entries deleted from source> of <Total number of matches>

Destination form name

14

3

Copy to archive and delete from source

Source form name

<Actual number of entries copied to archive and deleted from source> of <Total number of matches>

Destination form name

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