This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Using style sheets with application list and navigation fields

You can use style sheets to customize the appearance of the Application List and navigation fields in a browser.

For the web, another arsystem.css style sheet determines the appearance of all fields (not only the Application List and navigation fields). This file is in the midTierInstallDir\resources folder.


You should be familiar with HTML and Cascading Style Sheet (CSS) files before editing style sheets. An excellent background resource is the MSDN Library website ( See the sections on HTML, Dynamic HTML, and CSS Attributes. Although browser attributes are similar, they are not exactly the same. Not all attributes work with every browser.

Using style sheets with a browser

Most of the common styles displayed in the browser are defined in midTierInstallDir\resources\standard\stylesheets\ARSystem.css. BMC Remedy AR System provides individual arsystem.css style sheets for the MS Internet Explorer (..\resources\stylesheets\resources\ie\stylesheets) and Mozilla (..\resources\stylesheets\resources\moz\stylesheets) browsers if there are browser-specific styles to define. When you edit these style sheets, you are making changes to the entire mid tier, not only to a particular application.

When you open the home page in a browser, the browser automatically applies the appropriate style sheet. Users can then edit this style sheet to change fonts, colors, attributes, and so on.

For more information about ARSystem.css for the mid tier, see Default style sheets provided with BMC Remedy AR System server.

To use style sheets with application list fields for a browser

  1. Open the home page in your browser.
  2. Open the ARSystem.css style sheet for browsers in a text editor.
  3. Edit any of the attributes as needed.
    You must use the defined style classes (for example, td.FIRSTAPPNAME). You can add any available style to these classes. Make sure you use the correct syntax, adding a semicolon after an attribute, valid font families, correct color or RGB settings, and so on. Edit the font family, font size, and add a color to the style, for example:
    	 font-family:'Century Gothic';
  4. Save your changes.
  5. Refresh your home page in the browser.
    The new attributes you defined appear in the Application List field.
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