This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

User licenses


When creating users, you must assign a license type to each user. The type of license a user has determines the user's ability to access BMC Remedy AR System objects and to perform tasks. This section contains the following information to assist you with licensing:

For more licensing information, see Licensing overview and Working with BMC Remedy AR System licenses.

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