This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Understanding time segment entity associations

The Business Segment-Entity Association form stores associations between the Business Time Segment form and the Business Time Shared Entity form.

Business Segment-Entity Association form
(Click the image to expand it.)



The Business Segment-Entity Associations form contains the following primary fields:

  • Entry ID — An identifier for an entity to which the time segment is being applied, such as an asset or a change request.
  • Entry Owner ID — An identifier for the parent object owner of the entity. Enables you to identify the original owner to determine whether you can change the association.
  • Time Segment ID — A time segment name that was defined on the Business Time Segment form. For more information, see Scheduling a time segment.
  • Assignee Groups — Groups specified on Business Time Segment form. For more information, see Scheduling a time segment.
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