This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Understanding the relationship between forms and database tables

This section contains information about:

The arschema table holds information about each form, including form name, schema ID and next request ID.

When a regular form is created, three or more of the following tables are created in the database to hold the information (requests) for that form:

  • Main data table
  • Status history table
  • Attachment tables
  • Currency table
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