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Troubleshooting AR Migrate plug-in issues

ARSYS.ARF.ARMIGRATE is a Java-based AR Filter API plug-in. The DEV to Prod application interacts with the AR Migrate plug-in when a build process, validate process, deploy process or rollback process is initiated.

To troubleshoot AR Migrate plug-in issues

  1. Verify the AR Migrate plug-in configuration.
    For more information, see AR Migrate plug-in configuration.
    For more information on AR System Administration: Plugin Server Configuration form and AR System Administration: AR System Configuration Generic UI form, see Configuring java plug-in servers and Updating configuration settings by using the AR System Configuration Generic UI form.
  2. Troubleshoot common plug-in related issues.
    For more information, see General approach for troubleshooting plug-in issues.
  3. If you need to investigate the issue further, enable the following logs:

To enable logs for the AR Migrate plug-in

  1. In a browser, open the BMC Remedy AR System Administration Console, and click System > General > Plugin Server Configuration.

  2. On the Plugin Server Configuration form, from the 
  3. Select the Plugin Server Configuration tab.
  4. In the Logging Configurations area, from the Log Level listselect DEBUG.
  5. Click Apply
    The arjavaplugin.log file now generates the debug logs for the AR Migrate plug-in.

Related topic

AR Migrate plug-in configuration

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