This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting up BMC Remedy Migrator

After you start BMC Remedy Migrator, open the Login dialog box. If you need to add a server or a license, the Login dialog box appears for the first session. After the first session, if BMC Remedy Migrator finds the correct user information, the Select Server dialog box appears instead of the Login dialog box.

During the login process, you have two choices to make:

  • Do you need to add a server?
    • If you do, you must add the server from the Accounts dialog box. Select Tools > Accounts to open the Accounts dialog box.
    • If the server is not listed, you must add it to the list. For information about adding a server, see Adding AR System server into server account
    • If the server is listed, you can continue the login process.
  • Is the AR System server you want to use licensed?
    • If a listed server is not licensed, you must license it. For more information about licensing AR System servers, see Setting license options.
    • If a listed server is already licensed, you can select it and log on.

Related topics

Adding AR System server into server account

Removing an AR System server and its BMC Remedy Migrator license from view

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  1. Rajeev Panda

    The first line of the message in the "Note" Section is confusing. One doesn't need a separate BMC Remedy Migrator license key. To use BMC Migrator, only the "AR Migrator" should be enabled/added in Add/Remove License page on a Licensed AR Server. I have confirmed the same with BMC Team.

    Regards, Rajeev Panda

    May 09, 2019 05:50
    1. Anagha Deshpande

      Hello Rajeev,

      Thanks for bringing this to our notice. We will update the documentation soon.



      May 09, 2019 10:55
      1. Anagha Deshpande

        Hello Rajeev,

        I have updated the topic.



        May 13, 2019 03:47