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Setting up a headless environment with Tomcat to display flashboards

If you use a terminal to reach a hIf you use a terminal to reach a eadlessadlessh UNIX system where you have installed the web server and mid tier, you might receive error messages when accessing flashboards through a browser. system where you have installed the web server and mid tier, you might receive error messages when accessing flashboards through a browser.

To make sure that flashboards work from a headless To make sure that flashboards work from a headless UNIX environment, you must set Java VM options on the servlet engine that controls environment, you must set Java VM options on the servlet engine that controls BMC Remedy Mid Tier.

To set .Java VM options on the ser options on the servlet engine

  1. In thelet engine In thecatalina.sh file, add the following options for file, add the following options for JAVA_OPTS near the top of the file: near the top of the file:
    • -Djava.awt.headless=true
    • -Dsun.java2d.fontpath= sdkInstallDirectory/<Java_Home_Folder>/lib/fonts

      Example

      JAVA_OPTS="-Djava.awt.headless=true -Dsun.java2d.fontpath=/usr/Java/<Java_Home_Folder>/lib/fonts"

  2. Restart Restart Tomcat for this change to take effect. for this change to take effect.

Use a similar procedure to add VM options to other servlet engines. See your respective server vendor's documentation for information about configuring options to other servlet engines. See your respective server vendor's documentation for information about configuring Java options. options.

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