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Setting escalations for approval events

The Escalations tab of the AP:Admin-ServerSettings form allows you to define which types of approval events can trigger notifications.

To define approval events that can trigger notifications

  1. Open the AP:Administration form in a browser, and click the Server Settings link in the navigation pane.
  2. In the AP:Admin-ServerSettings form, click the Escalations tab.
  3. Select the appropriate option button for each event.
    • Disabled — Select Disabled if you never want the event type to send a notification.
    • Enabled — Select Enabled for each event type that you want to send a notification.
    • Enabled Including Alternate — Select this setting if you want the event to trigger a notification for both the intended approver and any designated alternates.
  4. Click Save.
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