This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Restricting search criteria with a parametric FTS

Returning a large result set is a common issue with a search system. With a parametric full text search, users can restrict the search criteria by combining FTS and non-FTS fields in a search. Doing so helps the server filter out irrelevant entries and dramatically reduce the size of the result set.

Users can search terms in multiple fields for a QBE search or specify an advanced search like the following example:

:<FTSfield> LIKE "firewall" AND 'Create Date' >= "01/01/06"



This qualification returns all entries that contain firewall and were created on or after January 1, 2006.

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