This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Removing a server from a server group or remove an unused server name

To remove a server from a server group

  1. Open the AR System Administration: Server Information form, and click the Configuration tab.
  2. Clear the Server Group Member check box.
  3. Restart the server.

To remove an unused server name

  1. Open the AR System Server Group Operation Ranking form, and remove all the entries for the server name.
  2. Restart one of the servers in the server group.

The server that you restarted removes all the server group references for a server that does not have any ranking entries.

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  1. Prajakta Iyer

    By unchecking the option on the server X which needs to be removed from server group & then restarting it does not seem to work because the Server Group Member option remains checked always. Removed ranking entries of the server X to be removed. Restarted one of the servers A in server group. Restarted the server X which was removed from server group. This created ranking entries again on the form for server X.

    In one of the articles on the BMC Communities it is mentioned that - One of the things the 9104 install does is to enable the server group member option so even a single server is part of a group. Is this correct? The steps above do not seem to work.

    Jan 08, 2020 05:07