This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Pentaho plug-in configuration

The Pentaho plug-in enables you to run and monitor Atrium Integrator jobs and transformations from BMC Remedy AR vendor forms. This plug-in is designed specifically to enable a BMC Remedy AR System or BMC Remedy IT Service Management application user to create a comprehensive, AR form-based data management user interface.

Plug-in type

Pentaho is a Java-based ARDBC plug-in.

AR System server connectivity

The Pentaho plug-in connects and interacts with AR System server by using the BMC Remedy AR System Java APIs. This plug-in (pentahoardbcVerNum.jar)* is installed in the <ARInstallationFolder>\diserver\ardbc-plugin directory. (VerNum represents the version number of the release.)

Configuration information

The configuration information of the Pentaho plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias as follows:
Server-Plugin-Alias: ARSYS.ARDBC.PENTAHO ARSYS.ARDBC.PENTAHO myServer:9999

See Updating configuration settings by using the AR System Configuration Generic UI form, Configuring java plug-in servers and Setting plugin server configuration options.

Related topic

Troubleshooting Pentaho plug-in issues

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