This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Open Window action

Use the Open Window action in:

  • Active links

Use the Open Window action to open a BMC Remedy AR System form in one of nine window types. The window type determines the form open mode and general window behavior. The fields in the active link editor change depending on the window type selected to allow you to configure the appropriate options for the Open Window action.

The Open Window action includes the following window types:


For all types of Open Window actions, you can hard code the source data server and form in the active link, or you can use the SAMPLE DATA data source to supply a source data server and form at runtime. For information about using a dynamic data source, see Using a dynamic data source or destination in workflow.

For more information about the Open Window action, see:

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