This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Issues with customizable options

If you are using the "image-based" format, select the User Can Customize option on the Flashboard panel when creating or modifying a flashboard to enable users to customize the flashboard. See User Can Customize.

If you are using the default format, users can customize even if you do not set the User Can Customize option.

For more information about flashboards formats, see Modifying flashboard properties.

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