A basic design philosophy of BMC Remedy AR System is that it is almost always used in conjunction with other tools and products to create an integrated solution. BMC Remedy AR System is designed to have many integration points, making it easy to combine with your other solutions.
This table lists the technologies available for integrating with BMC Remedy AR System:
Section or topic
|REST API||The API is a web service that conforms to the architectural principles of Representational State Transfer (REST). The REST API is a simple stateless architecture that runs over the HTTP.||BMC Remedy AR System REST API overview.|
C API (Application Programming Interface)
The AR System API on the server is the most technically complex method. It requires knowledge of C programming and building executables. However, it provides access to all AR System server functionality for tightly linked, high-performance integration.
The AR System Java API is a collection of Java classes that provide AR System C API functionality in a Java development environment. Using this abstraction layer allows developers to quickly build enhanced applications for the web.
This integration technology (XML, WSDL, UDDI, and SOAP) allows you to build distributed applications without programming:
BMC Remedy AR System Plug-Ins
AR System clients perform data operations on external systems through the AR System server, plug-in service, and plug-in related APIs. The plug-in service extends the AR System server to integrate with external data sources. The AR System server connects to the plug-in service, which activates the proper plug-in when a transaction is made.
Data Visualization Field
The data visualization field provides a framework and services for mid tier-based graphing solutions. It provides an efficient way to add graphical elements (such as BMC Remedy Flashboards) to AR System forms.
AREA Plug-Ins (BMC Remedy AR System External Authentication)
BMC Remedy provides a special API that allows user logins to be validated from a data source outside the AR System database. This API is called the AR System External Authentication (AREA) API.
Filter API Plug-Ins
The filter API enables you to use filters to permit other applications to make calls back into BMC Remedy AR System.
ARDBC Plug-Ins (BMC Remedy AR System Database Connectivity)
AR System Database Connectivity enables you to access and manipulate data that is not stored in BMC Remedy AR System.
Vendor forms allow BMC Remedy AR System to present data from external sources as entries in an AR System form. Vendor forms require you to have an ARDBC plug-in installed and configured.
View forms allow direct read-and-write access to data in database tables that are not owned by BMC Remedy AR System. This allows direct access to these tables, as if they were owned by BMC Remedy AR System, without programming, database replication, or synchronization.
SQL Database Access
Third-party tools with appropriate permissions can access any information in the AR System database. In addition, AR System workflow can query other databases.
ODBC (Open DataBase Connectivity) is a standard database access method developed by Microsoft. Using the ODBC driver, any client capable of accessing ODBC can have read-only access to AR System forms. Reporting is a common use of ODBC.
Atrium Integrator (AI)
Atrium Integrator is an integration engine that enables you to transfer data from external data stores to BMC Atrium Configuration Management Database (BMC Atrium CMDB) classes. You can connect to a wide variety of input sources using connectors such as JDBC, ODBC, JMS, native databases, web services, and complex XML. Atrium Integrator provides you with the ability to clean and transform your data before putting it into BMC Atrium CMDB.
Command Line Interface (CLI)
A Command Line Interface (CLI) is available with most AR System clients. This enables a client to be started and passed a set of parameters so that either it is in a specific state and displays information or it completes a process and exits with no user interface displayed.
XML Import and Export
BMC Remedy AR System can export and import object definitions in XML.
Running External Applications (Run Process)
One of the actions available in AR System workflow is the Run Process action. BMC Remedy AR System can use the command line interfaces of other applications to start those applications and pass them initial data.
Authorized integration system vendors (ISVs) can make their applications licensable at the application and user levels.