This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Installation directory for the BMC Remedy Developer Studio plug-ins

To integrate a custom plug-in with BMC Remedy Developer Studio, put the plug-in's .jar file in the ARSystemInstallDir\DeveloperStudio\plugins directory.

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Comments

  1. Uwe Ryczek

    Well, it seams BMC upgraded the Developer Studio to Eclipse Platform 4.5.0 with ARS 9.1 and therefore dropping plugins into the "plugins" folder doesn't work anymore.

    Is this "by design", a little mistake or a documentation defect (wink) ?

    Jan 27, 2016 01:46
    1. Prachi Kalyani

      Hello,

      I will verify this and get back to you soon.

      Thanks,

      Prachi

      Feb 18, 2016 05:46
    1. Prachi Kalyani

      Hello,

      You still need to put the plugin's .jar file in the ARSystemInstallDir\DeveloperStudio\plugins directory. This functionality has not changed.

      Ensure that you restart the BMC Remedy Developer Studio after you perform this operation.

      Alternatively, you can put the plugin's .jar file in the ARSystemInstallDir\DeveloperStudio\plugins directory using the following steps:

      1. Open a command prompt, change the directory to the location of the BMC Remedy AR System install directory.
      2. Launch BMC Remedy Developer Studio using the following command:

        DevStudio.exe - clean
      3. Restart BMC Remedy Developer Studio.

      In-case you are still unable to add plug-ins file, please share the logs and information related to the plug-ins.

      Hope that helps!

      Thanks,

      Prachi

       

      Feb 26, 2016 05:34
      1. Uwe Ryczek

        Thanks for your answer, but this did not solve the problem.

        I think "your" way only works if you have "lokal Administrator" rights on the windows box, or able to run the DevStudio as Administrator once.

        In the DevStudio log file the plugin never appears, even if i run 

        DevStudio.exe -clean

        The question seems to be: on which directories below "ARSystemInstallDir\DeveloperStudio" the user needs the rights to write/change files to run own plugins.

        Regards,

         Uwe

        May 04, 2016 05:46
        1. Prachi Kalyani

          Hello,

          Please add the plugin to the dropins folder in the ARSystemInstallDir\DeveloperStudio\ directory.

          In-case you are still unable to add plug-ins file, please share the logs and information related to the plug-ins, our technical team will help you.

          Thanks,

          Prachi

          May 19, 2016 01:00