This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Including parameters in saved or defined searches

You can include parameters in a saved or defined search by specifying a value in the format $ parameter$. When a user runs a parameterized search, a dialog box opens and prompts the user to enter a specific value for the parameter.

Parameterized searches are not saved in recent search menus.

Defining a search with parameters

  1. In BMC Remedy Developer Studio, open the form for which you want to define a search.
  2. Click the tab of the View that you want to customize.
  3. In the Properties tab for the view (click in an empty part of the form to see these properties), click Defined Searches, and click the ellipsis (...) button.
  4. Click Add.
  5. Enter the appropriate information in the following fields:
    • Name — The administrator-defined name for the search.
    • Description — A short description of what the search does; for example, "Search for tickets by submitter." If a description does not exist for a search, the name is used instead.
    • Qualification — The criteria to be used for the search. To specify a parameter, use the following syntax:
      • ' field' operator"$ parameter$"
      • field is the field on which to search.
      • operator is the operator type.
      • parameter is the label for the search parameter. The label can be any string that is not a keyword.
        For example, the search 'Submitter' = "$Enter Submitter$ " prompts the user to enter a submitter name.
        Parameters in a defined search
        (Click the image to expand it.)

  6. Repeat step 4 and step 5 for each parameter.
  7. Click OK.
  8. Save the form.
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