This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Form to view More Information requests

The AP:More Information form contains More Information requests. It opens when you click New Record or Open on the AP:Dtl-Sig-MoreInfoDialog form.

AP:More Information form

(Click the image to expand it.)


Fields on the AP:More Information form

Field

Description

To

Select the recipient's name from the menu, or enter the recipient's AR System user name. You can not select or enter multiple names in this field. The user names in this drop-down list are determined by the menu specified in the process definition. For more information, see Form to create and modify approval processes.

From

AR System user name of the sender of the More Information request. This field is read-only after the record is saved.

More Info Status

Status of the More Information request.

Application

The application to which the request belongs.

Request

Request ID of the request.

Question

The question pertaining to the More Information request.

Response

Response to question about the More Information request.

Assignee Group Permission

The BMC Remedy AR System populates this field with the Assignee Group for the request. This field supports the multi-tenancy feature.

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