This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Flashboard display errors

This section describes some of the display-related BMC Remedy Flashboards error messages. The messages are displayed in the Flashboard field on the form or as a separate message box.

  • Page cannot be displayed
    • Is the BMC Remedy Mid Tier running and functioning correctly?
    • Did you enter the default web path in the Advanced tab of the AR System Administration: Server Information form?
  • Could not log into the server
    Is the BMC Remedy AR System server running and functioning correctly?
  • Cannot display a graph that contains more than 3000 data points
    The number of data points to be plotted on a flashboard exceeds a configurable limit set by Microsoft. The default is 3000 data points.
    To increase this limit, add the following property to the file, which is located in the midTierInstallDirectory/WEB-INF/classes directory:

    For example:


    Do not exceed 10,000 points.

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