Flashboard display errors

This section describes some of the display-related BMC Remedy Flashboards error messages. The messages are displayed in the Flashboard field on the form or as a separate message box.

• Page cannot be displayed
  • Is the BMC Remedy Mid Tier running and functioning correctly?
  • Did you enter the default web path in the Advanced tab of the AR System Administration: Server Information form?
• Could not log into the server
  Is the BMC Remedy AR System server running and functioning correctly?
• Cannot display a graph that contains more than 3000 data points
  The number of data points to be plotted on a flashboard exceeds a configurable limit set by Microsoft. The default is 3000 data points.
  To increase this limit, add the following property to the config.properties file, which is located in the midTierInstallDirectory/WEB-INF/classes directory:
  flashboards.maxDataPoints=numberOfDataPoints
  
  For example:
  flashboards.maxDataPoints=4000

  Note

  Do not exceed 10,000 points.