This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

File types used in migrations

You can work with definition files (.def ), and XML (.xml ) files, and BMC Remedy Migrator files (.migrator ).

BMC Remedy AR System .def and .xml files are text-based and the .migrator file is binary-based. All three types of files contain one or more BMC Remedy AR System object definitions. Similar to the .def and .xml file, the .migrator file stores the actual support file, along with the object definitions.

You can work with object definitions in the following ways:

  • Export object definitions to BMC Remedy AR System .def and .xml formats, which BMC Remedy Migrator exports as server independent. See Exporting object definitions on a server.
  • Convert .def and .xml files to the .migrator format, which can be launched independently. The files are displayed in their own server windows. See
  • Migrate objects from a server to a .migrator file, a .migrator file to a server, or between*.migrator* files.


When converting a .def or .xml file to a .migrator file, the original .def or .xml file remains intact. The newly converted .migrator file is stored within the same directory where the .def or*.xml* file is stored.

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