This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Error messages 4000 to 4199

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NumberDescription
4000 Note

Import completed successfully — number records imported.

This message appears after a successful Import operation. No errors occurred during import.

4001 Note

Import of <importFileName> started.

System reports that the Import operation started. This message is logged only to the log file.

4002 Warning

The specified import file has only one field – ensure that you specified the import file correctly.

System warns you that the specified import file has only one field. This is usually caused by an incorrect Import file format or separator string specified on the Open Import File dialog box.

4003 Warning

You have not added or saved your changes to the current fallback mapping – if you continue, those changes will be lost.

System dismisses the Fallback Mappings window before applying the changes.

4004 Warning

You have not saved or imported data with the current mappings – if you continue, the mappings will be lost.

You tried to exit the tool without saving the modified mappings in the main window. Use the Save Mapping menu item or the Import button before exiting the tool to avoid this note.

4005 Warning

You have not added or saved your changes to the current mapping – if you continue, those changes will be lost.

The current mapping was changed but not applied. Click the Modify or the Add button to avoid this note.

4006 Warning

You have not saved your changes to the current mapping – if you continue, those changes will not be used for this import.

The current mapping was changed but not applied when the Import button was clicked. Click the Modify or Add button to avoid this note.

4007 Warning

Are you sure you want to delete all mappings?

System confirms the Delete All button is in both the main and Fallback mapping windows.

4008 Warning

Record number: Field <fieldName> truncated to number characters.

This message is logged to the log file when a field is truncated during an Import operation. This message is logged only to the log file.

4009 Warning

Are you sure you want to start importing?

System confirms that you really want to begin the Import operation.

4010 Warning

Mapping <mappingName> not loaded.

The specified mapping is not loaded. Earlier messages described why.

4011 Warning

Duplicate name for mapping. Do you want to overwrite the existing mapping?

A mapping with the name you specified already exists. If you overwrite it, the earlier mapping is replaced by the new one.

4012 Warning

Exit Import Tool?

System confirms that you want to exit BMC Remedy Data Import.

4013 Warning

Did not find any matching fields to add as new mappings.

The Add All button operation did not find any matching form and import fields to add as mappings.

4014 Warning

Copy unprocessed import records to the log file?

You stopped the Import process before the tool completed its operation. Specify whether you want the remaining records to be copied to the log file.

4015 Warning

You have not saved your changes to the current fallback mappings. If you continue, your changes will not be used for this import.

You are starting the Import operation without applying the changes made to the fallback mapping window. If you continue, any settings you made to the fallback mappings window that were not saved are ignored. If you want those settings used, do not continue with the import; instead, save the changes on the fallback mappings window, and restart the import.

4016 Warning

You made but did not save changes to the Save Mapping window. If you continue, your changes will be lost.

You made but did not save changes to the Save Mapping window. If you continue, your changes will be lost. To save your changes, click No to cancel closing the window.

4017 Warning

This file contains duplicate or empty field titles. A number has been appended to those titles.

The .csv or .asc import data file contains duplicate field titles. A number was appended to the end of the field titles in the import fields list so you can distinguish between them. Names are processed from left to right in the file with the field toward the right being modified. You can continue with the Import operation and no data will be changed. The name was changed so that BMC Remedy Data Import can distinguish between the two fields during mapping of data values.

4018 Warning

This file contains duplicate or empty field titles. Those titles have been replaced by their field ids.

Duplicate field titles exist in the .arx import data file. When duplicate names are found in an .arx format file, both fields are replaced with their IDs to eliminate confusion about the fields.

4019 Warning

This form contains duplicate or empty field labels. Those labels have been replaced by their field ids.

The form contains duplicate field names. These fields are shown by their field IDs in the form fields list.

4102 Error

Invalid AR Export format file: <importFileName>.

The specified import file is not in AR Export format, which you specified it to be.

4104 Error

Import completed with errors: number records were imported; number records were not.

The Import operation was completed. View the log file to see the error messages and records that did not get imported.

4105 Error

The import operation was terminated by user.

The user terminated the Import operation after it started.

4106 Note

Copying remaining records of <importFileName> to log file.

This is the second part of the message that appears after you stop the Import operation before it is completed and copy the remaining records to the log file. You should never see this message by itself.

4108 Error

The message broadcast was stopped.

During a broadcast of messages within Windows, the broadcast message was stopped.

4110 Error

The record starting at the specified offset cannot be read.

The record starting at the specified offset cannot be read. This error might indicate that Open or Seek operations cannot be performed in the import file.

4112 Error

No mapping selected to delete.

You tried to delete a fallback mapping in BMC Remedy Data Import without first selecting one.

4114 Error

No saved mappings specified in batch mode.

The tool is running in batch mode, but you did not specify which mapping to use for import on the command line.

4116 Error

Cannot get children widgets, or widget not a child.

When you tried to add, change, or remove a mapping request (regular or fallback), the mapping or the fallback mapping list box failed to add, remove, or change the request.

4118 Error

Cannot login to any AR Server.

The tool is running in batch mode, but none of the servers specified on the command line or in the /etc/ar file are available.

4120 Error

Two mappings have been specified on the command line. Only one mapping is allowed.

The tool is running in batch mode, but you specified two mappings to use for the Import operation on the command line. Only one mapping is allowed.

4122 Error

The -m option requires a mapping name.

You used the -m flag on the command line, but did not supply a mapping name following the flag.

4124 Error

The mapping name is longer than the maximum allowed length.

You specified a mapping name that is longer than 30 characters.

4126 Error

A directory may be specified only if you specify a mapping.

You used the -d flag on the command line, but did not also specify a mapping with the -m flag.

4128 Error

<fieldName> is not a Form Field.

The field name specified in the Form Field text control is not a valid field name for the current form. Enter a valid field name. Try reselecting the form and redefining the mappings; it is possible that the definition of the form was changed by another user.

4130 Error

<fieldName> is not an import field name, id, or keyword.

You used the variable syntax ($) in the mapping value, but the string enclosed by the dollar signs ($) is not an Import field, an Import field ID, or a keyword.

4132 Error

Cannot get the status of or cannot open log file.

You specified a log file name that cannot be opened for read and write. You might not have permission to use the log file. Verify the owner and the permissions for the file.

4134 Error

A log file name is required.

You erased the log file name and clicked Save in the Preferences window.

4135 Error

Log file <pathName> is not a valid filename.

You specified a directory in the log file text field.

4136 Error

Import log file name is longer than the maximum allowed length.

You specified a log file name longer than 255 characters.

4137 Error

Log file fileName is not a regular text file.

You specified a log file that is a special file type instead of a normal text file. Choose another file as the log file.

4138 Error

Cannot write to log file.

A system error occurred while writing the log file. The system error is the second part of this message.

4140 Error

Cannot initialize the server API.

BMC Remedy Data Import cannot initialize the server API and so cannot establish a connection to BMC Remedy AR System server.

4142 Error

Cannot open the main import window.

BMC Remedy Data Import could not create the main window, and the tool could not be started. The system is probably out of memory.

4144 Error

Bad parameters.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4146 Error

Bad global variables.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4148 Error

Cannot add to mapping list.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4150 Error

Cannot set mapping list item.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4153 Error

Cannot open mapping file for specified mapping.

The mapping file that contains the specified mapping cannot be opened. You might have moved the file or the directory that contained the mapping.

4154 Error

Cannot find specified mapping.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4155 Error

Cannot read mapping file for specified mapping.

The mapping file that contains the specified mapping cannot be read. The file probably has incorrect permissions set.

4156 Error

The import option value is invalid.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4158 Error

The mapping file has a syntax error.

The mapping file contains invalid syntax. This is probably caused by a user who edited the mapping file manually. Fix the syntax as necessary.

4160 Error

Bad Mapping or Compound mapping within Compound mapping.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4164 Error

Import fields' titles-list is invalid.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4166 Error

Bad Mapping list.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4168 Error

Bad Fallback Mapping list.

This is an internal error. You might be able to perform the operation by shutting down BMC Remedy Data Import, restarting it, and performing your operation.

4172 Error

Record number: Cannot parse record in import file.

The tool could not understand this record in the import file. This condition could result from low memory.

4174 Error

Cannot parse import field titles in import file.

The tool could not understand the field titles in the import file. This condition could result from low memory.

4175 Error

Specified import file does not exist.

You specified a nonexistent file as the import file, or you removed the file after BMC Remedy Data Import started.

4176 Error

Syntax error in the mapping string.

The tool could not understand the syntax in the mapping value string. Rewrite the mapping.

4177 Error

Specified import file is a directory.

You specified a directory as the import file.

4178 Error

Specified import file is not a regular text file.

You specified an import file that is a special file type instead of a normal text file.

4179 Error

Cannot get the status of import file.

The import file, or the directory it is in, is no longer accessible.

4180 Error

Specified import file is empty.

The import file is of length zero.

4182 Error

Specified import file has no data.

The Import file contains only field titles (if that) and no data.

4184 Error

An import file name is required.

You tried to close the Open Import File window without specifying an Import file.

4186 Error

Import file name is longer than the maximum allowed length.

The specified Import file name is longer than 255 characters.

4190 Error

A field separator string is required.

For the ASCII file format, a field separator string is required for reading in the field titles.

4192 Error

Cannot open specified import file.

The specified import file cannot be opened due to a system error. The system error appears in the second part of this message.

4194 Error

Cannot seek in import file.

A Seek operation cannot be completed in the import file due to a system error. The system error is in the second part of this message.

4196 Error

AR Export file's Field ID string does not contain a number.

Digits are expected in the line after the string FLD-ID, but a character that is not a digit was found. Make sure that the export data file (.arx) is not corrupt, and correct the file so that it contains only digits in the FLD-ID line.

4198 Error

Record number: Unrecognized tag in AR Export file: <fileName>.

A data line in an export data file (.arx) did not begin with DATA. The data in the file must be corrected before an import of this line is possible.

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