This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.


Use the ARDATE, ARDATEONLY, and ARTIMEONLY environment variables to customize the time and date settings for the BMC Remedy AR System server, DSO server, and Approval Server. (The settings do not affect clients, but the variables can affect what is displayed in fields that contain content that the server sets.)

While processing date and time fields, BMC Remedy AR System uses the format you specify with these variables. For example, to set ARDATE, use the following syntax:

% setenv ARDATE "<yourFormat>"

For more information, see the following topics:

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