This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Customizing a Differences report

The following table lists ways you can customize the display, color, and masking options in a Differences report.

Customizing options for a Differences report

Option What it does
Display Specifies whether to display all objects that are the same, different, or missing.
Colors

Establishes the colors for differentiating between objects. The default colors are:

  • Green--objects that are the same
  • Red--objects that are different
  • Blue--Objects missing on the destination
  • Gray--table headers
Masks Specifies which object properties are to be compared when generating, viewing, or printing a Differences report.
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