This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Creating new approval requests

In this section, use the sample application to start the approval process by creating a new approval request.

  1. Log on to the appropriate BMC Remedy AR System server as the sample user Frank Williams.
  2. In a browser, open AP-Sample2:Get Agreement in New mode using the URL:
    http://<hostName>/arsys/forms/<serverName>/AP-Sample2:Get Agreement
    hostName is the name of the web server where BMC Remedy Mid Tier is running, and serverName is the name of the BMC Remedy AR System server where BMC Remedy Approval Server is running.


    In this sample application, the Get Agreement form is the application request form.

    The Get Agreement form in New mode
    (Click the image to expand it.)

  3. Type I need a new computer in the Summary field.
  4. (optional) Type a longer description in the Details field.
  5. In the Initial Approvers field, type
    Jack Miller; Violet Anderson
    Since this is an Ad Hoc process, you must enter at least one approver. To enter multiple approvers, separate the names with semicolons.
  6. Click Save to save the request and begin the approval process.

Where to go from here

Approving approval requests

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