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This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Remedy Action Request System 9.1 ... Configuring after installation Configuring AR System servers Changing a server name when using a duplicated or migrated environment

Configuring the BMC Remedy Email Engine to rename the server

You can update the server name in the BMC Remedy Email engine by replacing oldServerName with newServerName in the EmailDaemon.properties email server configuration file located in the ARSystemInstallDir\BMCARSystem\AREmail folder.

Refer to the example below:

com.bmc.arsys.emaildaemon.servers=<oldServerName>.labs.bmc.com
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.TCP=0
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.RPC=0
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Language=en_US
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Password=M7D17cnnrgyyQnLF1RgTctJ6w6xtv+Tzdb9Ag3SdrbBgfgQ6SV54mic6HG/
xtJM1Fyu8FABW/C4h0zOv/rObN3CLl/Y9Y12VVw0ngJe5r+VCyqE5vo95FA==
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Interval=30
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Authentication=
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Last modified by Anagha Deshpande on Jul 13, 2020
configuration ar_system_server email_engine

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