This documentation supports the 9.1 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Configuring actor-based view selection

When a user opens a form, BMC Remedy AR System server can determine which form view to display by matching the user to an actor in the context of the current application and then matching the actor to a view.
To enable BMC Remedy AR System server to perform actor-based view selection, applications must define actors and link them to form views by adding entries to these forms:

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